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Online Therapy: Understanding Your Options

Professional support without necessarily travelling to a therapist’s office.

Online therapy allows people to access eligible mental-health professionals remotely using digital communication. Depending on the provider, sessions may take place through video, voice, live text, secure messaging, or a combination of these methods.

For some people, the flexibility and accessibility of online therapy can make professional support easier to incorporate into everyday life. For others, in-person care or another level of clinical support may be more appropriate.

The important question is not whether online therapy is universally better. The question is whether it may be appropriate for your circumstances.

Process

How online therapy works.

The exact process differs between providers. Typically, a user registers and provides information intended to help identify the type of support being sought. They may then be matched with, or choose, an eligible professional.

Some services focus largely on scheduled appointments. Others combine live communication with secure messaging, educational exercises, journals, worksheets and structured programmes.

Possible advantages

  • Additional geographical flexibility
  • Reduced travelling
  • Convenient access and scheduling flexibility
  • Digital communication options

However, convenience should never replace professional appropriateness.

Online vs in-person therapy

Both formats may provide professional support where appropriate. In-person therapy takes place physically with the professional. Online therapy provides remote access. Individual preference matters, but so can the nature and severity of the problem for which someone is seeking support. Some situations may require local, in-person, medical, psychiatric or emergency support.

Provider option

An online therapy option.

BetterMindDaily currently has an affiliate relationship with Online-Therapy.com. According to Online-Therapy.com, its service includes features such as individual therapy, couples therapy, scheduled live sessions, video/voice/text communication depending on plan, messaging, structured CBT-related resources, worksheets, wellness resources, therapist matching, and the ability to change therapists subject to platform terms.

These services are provided by Online-Therapy.com — not by BetterMindDaily.

Read more about how Online-Therapy.com works →

20% off your first month

Eligible new users referred through BetterMindDaily can currently use code THERAPY20.

Checklist

Before choosing a provider.

  • Professional qualifications
  • Professional licensing/registration
  • Whether the professional can legally work with someone in your location
  • Therapeutic approach and communication format
  • Availability, privacy and security
  • Pricing and cancellation terms
  • Emergency procedures
  • Whether remote support is appropriate for your situation

Financial accessibility

Online-Therapy.com has informed BetterMindDaily that financial-aid options may be available during checkout. Availability and eligibility are determined solely by Online-Therapy.com and may change.